搬瓦工 CN2 GIA 线路维护，将免费补偿1个月的使用时间

You are receiving this service alert because you have an active CN2 GIA VPS with us.

First of all, we would like to thank you for being our valued customer and trying out our Beta CN2 GIA service. Our team has put in many months of work to make this plan available to you, and we are happy we were finally able to launch it recently as beta/preview service.

Unfortunately, after the initial successful deployment of our first rack with China Telecom, we became aware of an administrative issue – which to date we were not able to overcome. We feel that in order for us to provide truly premium and stable service, we must take corrective action before CN2 GIA plans go in full production.

However, the way for us to solve this issue requires us to perform two migrations of all VPS instances on CN2 GIA BETA plan.

Therefore, on Monday, March 26, at 00:00 AM PST (midnight Los Angeles time) we will be migrating your CN2 GIA BETA VPS over to our currently deployed CN2 GIS (GT) service. The downtime will be between 5-20 minutes per VPS, and IP address of your VPS will be changed during this migration.

Once this initial migration is complete, we will coordinate with China Telecom to resolve the outstanding issue. We estimate that it will take us between 3-7 days to complete this task, and after that we will be ready to move all affected clients back to our CN2 GIA network. After reverse migration is done, your VPS will be assigned its original IP address.

We will be sending an additional notification once we determine exact date and time of the reverse migration.

To compensate for the inconvenience this causes, we will be adding 1 month of free service to all affected clients. This extension will be applied on Monday, March 26. You do not need to do anything to receive this bonus.

If instead you would like us to refund your order in full, feel free to get in touch with us via support tickets and we will be happy to accommodate your request. Should you receive an automatic reply pointing you to the refund page, simply respond to that message that you would like a manual refund, and your ticket will be processed within 24 hours.

With kindest regards,

Daniel Clay
Bandwagon Host/IT7 Networks Inc